Course Policies (UOL)

Withdrawal / Refund Policy

Procedure

Students who wish to withdraw from their classes must fill up the Course Request Form, attach proper documentation and submit to the SAA Student Reception Counter.

Policy

Withdrawal of class(es) due to the following reasons:
Will be approved
Will not be approved
Reasons
Policy
  • Classes cancelled by SAA
  • Unsuccessful application of new Student’s Pass
Cheque refund on full course fees paid
  • Heavy work commitment, without certification from company
  • Family commitment
  • Holiday trips
  • Enrollment of more than 2 classes, resulting in inability to cope with studies
  • Enrollment of classes with no intention of sitting for exams
  • Rejection by UOL
Cheque refund (Table 1)
  • Hospitalization of more than 2 weeks
  • Pregnancy
  • Medical reasons certified by a Singapore registered doctor
  • Short term overseas assignments which is more than 2 months
  • Emergence reservist which is more than 2 weeks
  • Heavy work commitment certified by company
Credit Note
(refer to Tables 2)
  • Exemption
Credit Note
(refer to Table 1)
  • Unsuccessful application of renewal Student’s Pass
Cheque refund
(refer to Table 3)

NOTE:

  1. All other reasons will be approved on a case-by-case basis. For all other reasons, students will be informed of the results within 3 working days of SAA receipt of the Course Request Form, with supporting documents.
  2. Credit Notes are non-transferable and non-replaceable and are valid for 6 months.

Table 1

Refund Amount as a Percentage of Programme Fees paid:

Rejection or Exemption letter from UOL is received:

100% (less $100 administrative fee)

By 30 November of the academic year

50%

Between 1st – 30th December of the academic year

25%

Between 1st – 30th January of the academic year

Table 2

Credit Note Amount as a Percentage of Course Fees paid (exclude cost of books)

Requirements: Written notice of withdrawal is received:

100% (less $100 administrative fee)

More than 60 days before the intake Commencement Date

75%

Between 30 to 60 days before the intake Commencement Date

50%

Less than 30 days to 1 day before the intake Commencement Date

25%

1st day of the intake Commencement Date to 14 days after the Commencement Date

0%

More than 14 days after the intake Commencement Date. Student is liable to pay any outstanding tuition fees, if any.

Table 3

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Percentage of course fee

Requirements: Rejection letter is received

100% (less $100 administrative fee)

Before course commencement

75%

Between course commencement to 30 September

50%

Between 1 October to 30 October

0%

From 30 October

Application Fee and Student Development Fee

Application Fee
The application fees paid to ICPAS is non-refundable under any circumstances.

Student Development Fee
The student Development Fee will be refunded in full to student:

  • In the event of cancellation of course by SAA.
  • In the event of Student's Pass application is rejected by ICA
  • In the event of withdrawal application is received before commencement of classes

The Student Development Fee will not be refunded for all withdrawal after commencement of classes or transfers out of SAA.

Student Protection Scheme (SPS) Insurance Premium

In the event:

  • SAA cancels the course, the premium will be refunded in full to the student.
  • Student’s Pass application is not successful, the premium will be refunded after deducting an administrative fee of S$26.75 by NTUC.
  • No refund will be issued for withdrawals and transferring out of SAA and those who are into the course for at least 6 months.

 

 

 

 
 
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