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The management and staff of SAA-GE are committed to providing the best possible and highest quality services to our students and partners. We strive to achieve and maintain the highest possible standards in our academic practices, policies and procedures.
Over the last 25 years SAA-GE has grown to be the leading provider of accountancy programmes in Singapore, with more than 5,000 students, and we will continue to look to grow and support the development of the industry in Singapore and across the region.
Our commitment is evidenced in our Mission, Vision, Values and Culture:
Our Mission
To train and equip CPAs and students in the best professional skills to enable them to be good quality accountants and to contribute richly to a competitive, efficient and progressive Singapore.
Our Vision
To be the Premier Accountancy Academy in the region.
Our Vaules
Professionalism: To show respect in our words and actions.
Empathy: To show care and concern.
Quality: To meet or exceed expectations.
Our Culture
SAA-GE’s culture is one of involvement, commitment, passionate about our staff and students, action oriented in seeking work together and service driven.
As SAA-GE, we must offer our services & product as opportunities. Just as Singapore moves towards being efficient and productive, we need to compete on the basis of content, knowledge delivery, innovation, and talent.
We aspire to be a leading accountancy education provider globally, attracting and developing talent for the accountancy profession on an international level. We are also aligned with ICPAS’ mission to develop the accountancy profession so as to contribute to building Singapore as a key player in the global economy.
As in our slogan, we aim to offer “Quality Education, Lifetime Opportunities”.
Queue waiting time |
- Off Peak: 5 minutes
- Peak : 25 minutes
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Complaints and feedback |
- Acknowledge / reply within 2 days
- If requires investigation, resolve within 14 working days
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Enquiries |
- Acknowledge within same day
- If requires follow-up, respond within 5 working days
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Process Refund for course withdrawal |
Within 7 working days |
Student’s Pass new application form and Letter of Acceptance |
3 working days |
Student’s Pass renewal application form/Attendance Rate |
3 working days |
Certification Letter |
3 working days |
E-mail Enquiries |
Within 5 working days |
Dispute Resolution |
Acknowledge within 2 working days, resolve within 21 days |
Approval for Programme Transfer/Withdrawal |
Within 4 weeks |
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