Course Policies

Withdrawal / Refund Policy

Procedure

Students who wish to withdraw from their classes must fill up the Course Request Form, attach proper documentation and submit to the SAA Student Reception Counter.

Policy

Withdrawal of class(es) due to the following reasons:
Will be approved
Will not be approved
Reasons
Policy
  • Classes cancelled by SAA
  • Unsuccessful application of new Student’s Pass
Cheque refund on full course fees paid
  • Heavy work commitment, without certification from company
  • Family commitment
  • Holiday trips
  • Enrollment of more than 2 classes, resulting in inability to cope with studies
  • Enrollment of classes with no intention of sitting for exams
  • ACCA/CAT Graduates
  • Completion of any ACCA option papers
Cheque refund on 50% of course fees paid
  • Due to release of exam results
Credit Note on 50% of course fees paid
  • Hospitalization of more than 2 weeks
  • Pregnancy
  • Medical reasons certified by a Singapore registered doctor
  • Short term overseas assignments which is more than 2 months
  • Emergence reservist which is more than 2 weeks
  • Heavy work commitment certified by company
Credit Note
(refer to Tables 1, 2 or 3)
  • Unsuccessful application of renewal Student’s Pass
  • Withdrawal / Transfer to other Institution
Cheque Refund
(refer to Table 4)
  • Exemption
Credit Note
(refer to Table 5)

NOTE:

  1. All other reasons will be approved on a case-by-case basis. For all other reasons, students will be informed of the results within 3 working days of SAA receipt of the Course Request Form, with supporting documents.
  2. Credit Notes are non-transferable and non-replaceable and are valid for 6 months.

A non-transferable, non-replaceable Credit Note, which is valid for 6 months, will be issued according to the following guidelines:

Table 1: January / March  / July / September Intake

Credit Note Amount as a Percentage of Course Fees paid (exclude cost of books)

Requirements: Written notice of withdrawal is received:

100% (less $100 administrative fee)

More than 60 days before the intake Commencement Date

75%

Between 30 to 60 days before the intake Commencement Date

50%

Less than 30 days to 1 day before the intake Commencement Date

25%

1st day of the intake Commencement Date to 14 days after the Commencement Date

0%

More than 14 days after the intake Commencement Date. Student is liable to pay any outstanding tuition fees, if any.

Table 2: February / August Pro-rated Intake

Credit Note Amount as a Percentage of Course Fees paid (exclude cost of books)

Requirements: Written notice of withdrawal is received:

50%

On or before 5 March or 3 September

0%

From 6 March or 4 September

Table 3: May / November Revision Intake and Tutorial Classes

Credit Note Amount as a Percentage of Course Fees paid (exclude cost of books)

Requirements: Written notice of withdrawal is received:

50%

Before course commencement

0%

After course commencement

Table 4: For current SAA Student Pass Holders

Percentage of course fee

Requirements: ICA Rejection letter or written notice of withdrawal / transfer to other Institution is received

100% (less $100 administrative fee)

Before course commencement

75%

Between 1 January – 31 January or 1 July – 31 July

50% Between 1 February – 5 March or 1 August – 3 September
0% From 6 March or 4 September

Table 5: Exemption

Percentage of course fee

Requirements: Exemption letter is received

100%

Before course commencement

75%

Between 1 January – 31 January or 1 July – 31 July

50% Between 1 February – 5 March or 1 August – 3 September
0% From 6 March or 4 September

Application Fee, Sponsorship Fee and Student Administration Fees

The application fees to ICPAS are non-refundable under any circumstances. In the event of the student’s pass application being rejected by ICA, the sponsorship fee will be refunded in full to student. The student administration fees paid to ICPAS and ACCA UK are non-refundable unless the application is rejected by ACCA UK.

Student Protection Scheme (SPS) Insurance Premium

In the event:

  • SAA cancels the course, the premium will be refunded in full to the student.
  • Student’s Pass application is not successful, the premium will be refunded after deducting an administrative fee of S$26.75 by NTUC.
  • No refund will be issued for withdrawals and transferring out of SAA and those who are into the course for at least 6 months.

 

 
 
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